TABLE OF CONTENTS
- Error while uploading Screenshot
- NSE- Ask to Contact POC
- IVR System
- User is unable to connect with Retailer/ Retailer unresponsive
- User reached out for delivery related concern
- Bank Application Status- User to Contact Bank
Error while uploading Screenshot |
| Thank you for contacting CashKaro. Please share the screen recording using either of the following options: • Upload the file to Google Drive, enable public access, and share the link with us. Thank you for your patience and support. |
NSE- Ask to Contact POC |
| Thank you for contacting CashKaro. Upon checking, I found that your account is under CashKaro Store NSE. I request you to connect with your NSE for further assistance, as they will be able to help you better. Meanwhile, I have also forwarded your query and contact details to the concerned team for support. Please feel free to reach out for any further assistance. |
Retailer Unresponsive |
Thank you for contacting CashKaro. Please note that we do not have direct access to the retailer’s support channels. However, I will follow up with the partner site and keep you updated if I receive any response. Meanwhile, you can connect with the retailer at: <<Retailer's support team email id>> <<Retailer's support team phone number>> Please feel free to reach out for any further assistance. |
User reached out for a delivery-related concern |
Thank you for contacting CashKaro. Please note that CashKaro only facilitates Cashback tracking. Order processing, shipping, and delivery are managed directly by the partner site. I request you to connect with the partner’s customer support team for delivery-related concerns, as they will be able to assist you better. Please feel free to reach out for any Cashback-related assistance. |
Bank Application Status- User to Contact Bank |
Thank you for contacting CashKaro. Please note that the bank is solely responsible for processing and updating the status of your application once submitted. I request you to connect with the respective bank’s customer support team for accurate updates regarding your application. Please feel free to reach out for any further assistance. |