TABLE OF CONTENTS
- Exclusive Bonus- User Expecting Higher Bonus
- Exclusive Bonus- Confirmation Timeline
- Exclusive Bonus- Bonus Cancelled Reason
- Mystery Gift Box (Incorrect Tracked/Confirmed)
- Mystery Gift Box (No transaction)
- Mystery Gift Box (Transaction done but later got cancelled)
- Referral Universe- Bonus not tracked(72 hrs not completed)
- Referral Universe- Bonus Cancelled(Child did not transact)
- Referral Universe- Bonus Cancelled(Child's transaction cancelled)
- Referral Universe-Incorrect Tracking
- Referral Universe- Confirmation Timeline
- Referral Universe- MCT raised after 11 days
- Meesho Unavailability
- Referral Royal Club (Tracking Timeline)
- Referral Royal Club (Confirmation Timeline)
- Referral Royal Club (Bonus Cancelled)
- Referral Royal Club (Incorrect Tracking)
- Referral Universe (Referral Joined before registration)
- CashKaro Tutorial (Incorrect Tracking)
- CashKaro Tutorial (No Transaction Needed)
- CashKaro Tutorial (Transaction Needed)
- CashKaro Tutorial (Cashback Cancelled)
- Free Money Fiesta (Incorrect Tracking/Confirmed)
- Free Money Fiesta (Tracking timeline)
- Free Money Fiesta (Confirmation Timeline)
- Free Money Fiesta (Confirmation Timeline - Not eligible for Bonus)
- Free Money Fiesta (Bonus Cancelled)
Exclusive Bonus- User Expecting Higher Bonus |
Thank you for contacting CashKaro. I understand you were expecting a higher Bonus amount for your order. Please note that the Bonus under this offer is system-generated and can be up to ₹75. The ₹10 Bonus received by you is correct as per the offer terms. |
Exclusive Bonus- Confirmation Timeline |
Thank you for contacting CashKaro. Please note that the bonus is currently Pending as the linked transaction is yet to be Confirmed. Once the transaction is Confirmed, the bonus will be Confirmed automatically as per the standard timeline. |
Exclusive Bonus (Bonus Cancelled Reason) |
Thank you for contacting CashKaro. Please note that the "XYZ" bonus was added against your <Retailer Name> order under the Exclusive Offer. However, as the linked transaction was Cancelled, the bonus has been reversed accordingly. |
Mystery Gift Box (Incorrect Tracked/Confirmed) |
Thank you for reaching out to CashKaro. I understand your concern regarding the Mystery Gift Box Offer for March 2026. Please note that this Bonus is “up to ₹500” and is completely system-generated. Upon checking, I found that the Bonus credited to your CashKaro account has been tracked correctly. As the system randomly assigns the Bonus amount, no manual changes can be made. Please feel free to reach out for any further assistance. |
Mystery Gift Box ( No transaction) |
Thank you for contacting CashKaro. I understand your concern regarding the Cancellation of the ₹XYZ Mystery Box Bonus for March 2026. Upon checking, I found that no eligible transaction was completed after unlocking the Mystery Gift Box. Please note that Amazon Recharge and Swiggy transactions are not eligible for this offer. Hence, the bonus has been Cancelled. |
Mystery Gift Box ( Transaction done but later got cancelled) |
Thank you for contacting CashKaro. I understand your concern regarding the Cancellation of the ₹XYZ Mystery Box Bonus for March 2026. Upon checking, I found that the transaction made after unlocking the Mystery Gift Box was later Cancelled. As no other eligible transaction was completed, the bonus has been Cancelled. Please feel free to reach out for any further assistance. |
Referral Universe- Bonus not tracked(72 hrs not completed) |
Thank you for reaching out to CashKaro. Please note that the Referral Bonus is credited within 72 hours of the referral signup. Upon checking, I found that your referral signed up, and the timeline is still not completed. Please feel free to reach out for any further assistance. |
Referral Universe- Bonus Cancelled(Child's transaction cancelled) |
| Thank you for reaching out to CashKaro. I understand your concern regarding the Cancellation of the Referral Bonus. Upon checking, I found that although your referral completed the transaction within the required timeline, the linked Cashback was later Cancelled. Hence, the Referral Bonus was also Cancelled as per the offer terms. Please feel free to reach out for any further assistance. |
Referral Universe-Incorrect Tracking |
Thank you for reaching out to CashKaro. I would like to inform you that, as per the terms and conditions of the Referral Universe campaign, both the Referrer and the Referral are eligible to receive a flat ₹50, Therefore, the Bonus received by you is correct. Please feel free to reach out for any further assistance. |
Referral Universe- Confirmation Timeline |
Thank you for reaching out to CashKaro. The Referral Bonus is initially added in a Pending state within 72 hours of signup.
As Confirmation depends on the retailer’s validation timeline, I request you to kindly wait until the Cashback is Confirmed. The bonus will then be Confirmed within the next 7-10 days.
|
Referral Universe- MCT raised after 11 days |
Thank you for reaching out to CashKaro. I understand your concern regarding the Referral Bonus. As per the campaign terms, Missing Cashback requests must be raised within 11 days of the referred user’s signup to remain eligible for the bonus. Since the request was raised after the allowed timeline, the Referral Bonus is not applicable in this case. Please feel free to reach out for any further assistance. |
Meesho Unavailability |
Thank you for reaching out to CashKaro. Currently, Meesho is not available as a partner store on CashKaro due to partnership requirements not being aligned at the moment. Meanwhile, you can explore similar partner stores on CashKaro for attractive Cashback offers and savings. Please feel free to reach out if you need help finding alternative stores. |
Referral Royal Club (Tracking Timeline) |
Thank you for contacting CashKaro. Under the Referral Royal Club campaign, the Referral Bonus is added in Pending status within 72 hours once the referred user signs up successfully and meets the eligibility criteria. Please feel free to reach out for any further assistance |
Referral Royal Club (Confirmation Timeline) |
Thank you for contacting CashKaro. Under the Referral Royal Club campaign, the Referral Bonus is initially added in Pending status. Once the qualifying transaction made by your referred friend is Confirmed, the bonus will be Confirmed automatically within 72 hours. Please feel free to reach out for any further assistance |
Referral Royal Club (Bonus Cancelled) |
Thank you for contacting CashKaro.
After reviewing your query, we found that the transaction completed by your referred friend was Cancelled. As per the Referral Royal Club campaign terms, the referral Bonus is applicable only on successful and valid transactions.
Since the referred transaction was Cancelled, the referral Bonus became ineligible and has therefore been Cancelled from your account.
We appreciate your understanding in this regard. |
Referral Royal Club (Incorrect Tracking) |
Thank you for contacting CashKaro. Upon checking, I found that the Referral Bonus has been tracked correctly as per the applicable slab under the Referral Royal Club campaign. Please note that the bonus amount depends on the slab you were eligible for when the referred user completed a successful transaction. • From 1 referral to SLAB 1 – ₹Xyz per successful referral Please feel free to reach out for any further assistance. |
Referral Universe (Referral Joined before registration) |
Thank you for reaching out to CashKaro. Upon checking, I found that you registered for the Referral Universe campaign on <Date>. However, your referral joined CashKaro on <Date>, which was before your campaign registration. As a result, the Bonus is not eligible. As per the campaign Terms & Conditions, you must first register by clicking on "Build My Universe" and only then invite your referrals to qualify for the Bonus. Please feel free to reach out if you have any further questions. |
CashKaro Tutorial (Incorrect Tracking) |
Thank you for reaching out to CashKaro. I’m glad to inform you that your CashKaro Tutorial Cashback has been correctly Tracked/Confirmed. This Cashback is credited when a newly signed-up user watches the CashKaro tutorial video. The Cashback amount of ₹XYZ is automatically added upon successful completion of the video. Please feel free to reach out for any further assistance. |
CashKaro Tutorial (No Transaction Needed) |
Thank you for reaching out to CashKaro. The Confirmation timeline for the Tutorial Cashback of ₹XYZ is within 72 hours after the bonus is added to your account. I request you to kindly wait for the timeline to be completed. Please feel free to reach out for any further assistance. |
CashKaro Tutorial (Transaction Needed) |
Thank you for reaching out to CashKaro. To get this Cashback Confirmed, you need to complete at least one valid transaction via CashKaro on any partner site (excluding Swiggy, Zomato, and Amazon Recharge) on or before <DATE>. Once the eligible transaction is successfully tracked, the Cashback will be Confirmed within 72 hours. Please feel free to reach out for any further assistance. |
CashKaro Tutorial (Cashback Cancelled) |
Thank you for reaching out to CashKaro. To confirm this Cashback, at least one valid transaction via CashKaro on any partner site (excluding Swiggy, Zomato, and Amazon Recharge) was required before <Date>. Upon checking, I found that no eligible transaction was completed within the required timeline, due to which the Cashback has been Cancelled. Please feel free to reach out for any further assistance. |
Free Money Fiesta (Incorrect Tracking/Confirmed) |
Thank you for reaching out to CashKaro. Upon checking, I found that the Bonus amount was calculated based on the goal selected under the offer. Since you selected a Cashback goal of ₹XYZ, you were eligible for a Bonus of ₹XYZ, which has been correctly Tracked/Confirmed. Please feel free to reach out for any further assistance. |
Free Money Fiesta (Tracking timeline) |
Thank you for reaching out to CashKaro. Upon checking, I found that you selected a goal of ₹XYZ, making you eligible for a Bonus of ₹XYZ. Once the selected goal is achieved, the Bonus will be added to your CashKaro account within 72 hours. Please feel free to reach out for any further assistance. |
Free Money Fiesta (Confirmation Timeline) |
Thank you for reaching out to CashKaro. Please note that the Bonus Confirmation timeline is 7–10 days after the transactions linked to your Cashback goal are Confirmed. To check the expected confirmation date, go to: Profile → My Earnings → My Order Details → View More. Please feel free to reach out for any further assistance. |
Free Money Fiesta (Confirmation Timeline - Not eligible for Bonus) |
Thank you for reaching out to CashKaro. Upon checking, I found that you selected a goal of ₹XYZ. However, during <>, your Confirmed earnings were ₹XYZ, as earnings of ₹XYZ from <> were Cancelled. Since the selected goal was not achieved, the Bonus is not eligible and will be Cancelled. Please note that only Confirmed earnings, excluding Referral Bonuses, Zomato, and Amazon Recharge rewards, are considered towards the Cashback goal. Please feel free to reach out for any further assistance. |
Free Money Fiesta (Bonus Cancelled) |
Thank you for reaching out to CashKaro. Upon checking, I found that you selected a goal of ₹XYZ. However, during <>, your Confirmed earnings were ₹XYZ, as earnings of ₹XYZ from <> were Cancelled. Since the selected goal was not achieved, the Bonus has been Cancelled. Please note that only Confirmed earnings, excluding Referral Bonuses, Zomato, and Amazon Recharge Rewards, are considered towards the Cashback goal. Please feel free to reach out for any further assistance. |