Application Lead Expired

Thank you for contacting CashKaro.

The Rewards for your <<Partner Name>> application with Application ID <<Order ID>> were Cancelled because the application was marked as "Application Expired" by the bank. This means there was no progress on the application from either your end or the bank within 60 days, due to which the application expired and the bank did not share any commission with us.

If you believe this is incorrect, please reply with:

(i) Screenshot of the application approval showing the Application ID and approval date

(ii) Card delivery SMS/email showing the delivery date

Once we receive these details, we'll get your application rechecked with <<Bank Name>> and update you.

Thank you for your understanding.

Warm regards,

Team CashKaro

Application Lead Expired- Discrepancy at Bank's end

Thank you for sharing the details with us.

Your<<Partner Name>> application was earlier marked as “Lead Expired” due to a discrepancy in the report received from the bank. However, after a thorough review and investigation, we’re pleased to inform that the Rewards for your <<Partner Name>> Credit Card application have now been Confirmed.

The Confirmed Rewards are currently available in your CashKaro account and can be withdrawn at your convenience.

We sincerely apologize for the inconvenience caused and truly appreciate your patience and understanding.

Warm regards,

Team CashKaro

Rewards not applicable for existing user- Pre Application

Thank you for contacting CashKaro. 

Rewards for <<Partner Name>> are applicable only if you do not have, or have previously held, a credit card with <<Partner Name>>, as per the offer terms.

We encourage you to review the “Important Terms & Conditions” and “View Rewards Rates” listed on the offer page before applying for the credit card via CashKaro.

Thank you for your understanding.

Warm regards,

Team CashKaro

Rewards not applicable for existing user- Post Validation

Please be informed that Rewards for your <<Partner Name>> with Application ID <<Order ID>> were Cancelled, as the Rewards are not applicable if you currently have, or have previously held, a credit card from the same bank. In such cases, CashKaro does not receive any commission, which results in the Rewards Cancellation.

To avoid such issues in the future, we recommend reviewing the Important Terms & Conditions mentioned on the offer page before applying for the credit card via CashKaro. .

Thank you for your understanding.

Warm regards,

Team CashKaro

Raising Missing

The Rewards for your << Partner Name>> application applied on <<Order ID>> did not track automatically in your CashKaro account. Don't worry—we'll raise a Missing Ticket request on your behalf.

Transaction raised via a Missing Ticket is usually reviewed within 48 hours, and no action is required from your end.

We'll update you once we receive the review outcome.

Thank you for your patience.

Warm regards,

Team CashKaro

Duplicate Application Rejected

As per the update received from <<Partner Name>>,  Application ID <<Order ID>> was marked as “Duplicate Application Rejected” by the bank. After reviewing, the bank confirmed that the application was either initiated or completed through another source and not via CashKaro.

Since the application was not attributed to CashKaro, we did not receive any commission from the bank, which resulted in the cancellation of Rewards.

We apologize for the inconvenience caused and appreciate your understanding.

Warm regards,

Team CashKaro

Duplicate Transaction- Added Via Missing

Thank you for contacting CashKaro.

The reason your Rewards for <<Partner Name>> with Application ID <<Order ID>> were marked Cancelled due to a duplicate application. It means the same application was auto-tracked in your CashKaro account, and a Missing Ticket was also raised for it, which led to Rewards being added twice.

We have cancelled the duplicate Rewards added via the Missing Ticket and auto-tracked transaction remains in Pending status and will be validated as per bank's standard confirmation timeline.

Thank you for your understanding.

Warm regards,

Team CashKaro

Missing- Asking for details

We’re sorry to know that the Rewards for your <<Partner Name>> application did not track automatically in your CashKaro account.

To help us investigate this further, please share the following details:

(i) Application Date:

(ii) Registered Phone Number (use only when applicable):

(iii) Screenshot of the application approval/submission showing the Application ID:

Once we receive these details, we'll get your application rechecked with <<Bank Name>> and update you.

Thank you for your patience and understanding.

Warm regards,

Team CashKaro

Bulk Banking- Not Attributed

Thankyou for contacting CashKaro.

As per the information shared by <<Partner Name>>, the application was not attributed to CashKaro. In this situation, CashKaro does not receive any commission from the bank hence unable to approve the Rewards.

Possible reasons for this to happen are:

(i) KYC was not done in the required timeline.

(ii) The card was applied directly on the Bank's website/app.

(iii) Proceeding with an incomplete or previously applied application.

(iv) Breach of other TnCs mentioned on the CashKaro offer page.

(v) The application was not completed in a single session after visiting via CashKaro.

For a smoother Rewards experience on future applications, please do read Important Terms & Conditions before applying via CashKaro.

We appreciate your patience and understanding.

Warm regards,

Team CashKaro

(This is an auto-generated email)

Application Rejected- Asked for details

As per the update shared by <<Partner Name>> , the Rewards for Application ID <<Order ID>> were Cancelled because the application was declined by the bank due to eligibility criteria not being met. Since the application was not approved, the bank did not share any commission with us.

If you believe this status is incorrect, please share the following so we can escalate further:

(i) Screenshot of the application approval from the bank showing the Application Number

(ii) Delivery confirmation (message/email) with the delivery date.

We look forward to your response.

Warm regards,

Team CashKaro

Details Shared but Application ID does not match

Thank you for sharing the details with us.

After reviewing the screenshots, we found that the approved Application ID <<Order ID>> for <<Partner Name>>, is different from the Application ID tracked in your CashKaro account.

Since the approved Application ID was not initiated via CashKaro as there is no record of a CashKaro visit for this application, the bank did not attribute the application to us. As a result, no commission was received, which led to the Cancellation of your Rewards.

We sincerely apologize for the inconvenience caused.

Thank you for your patience and understanding.

Warm regards,

Team CashKaro

Not Attributed- Deny

As per the information shared by <<Partner Name>>, the Application ID <<Order ID>> was not attributed to CashKaro. In this situation, CashKaro does not receive any commission from the bank hence unable to approve the Rewards.

Possible reasons for this to happen are:

(i) The card was applied directly on the Bank's website/app.

(ii) KYC was not done in the required timeline.

(iii) Proceeding with an incomplete or previously applied application.

(iv) Breach of other TnCs mentioned on the CashKaro offer page.

For a smoother Rewards experience on future applications, please do read Important Terms & Conditions before applying via CashKaro.

We appreciate your patience and understanding.

Warm regards,

Team CashKaro

Validation Timeline

The reason your Rewards for <<Partner Name>> with Application ID <<Order ID>> are currently in Pending status is that, once your card is approved and activated, the bank takes approximately 75 days from the date of application to verify the details, reconcile their records, and share the final confirmation file with us. This report is required for us to update the Rewards status in your CashKaro account.

Your Rewards are expected to be updated on or before <<Expected Date of Confirmation>>

We appreciate your patience.

Warm regards,

Team CashKaro

Delayed Validation-Ask for SS

The reason your Rewards for <<Partner Name>>  with Application ID <<Order ID>> are Pending is because we have not yet received the final validation report from the bank. we sincerely apologize for the inconvenience caused.

Please share the following so we can check further:

(i) Screenshot of the application approval from the bank showing the Application Number

(ii) Delivery confirmation (message/email) with the delivery date.

(iii) Screenshot of a transaction made within 30 days of card issuance for a minimum amount of ₹100

Once we receive these details, we will check with the bank and update you.

Thank you for your patience and understanding.

Warm regards,

Team CashKaro

SS checked - correct cancellation

As checked, the reference/application number in the screenshot shared by you is different from the one tracked at our end. Since the Application ID <<Order ID>> from  was rejected, <<Partner Name>> denied paying us any commission.

We regret the disappointment this has caused.

Warm regards,

Team CashKaro

SS checked - In-correct cancellation

We’ve reviewed the details you shared for <<Partner Name>> and are happy to inform that based on the latest update, we can now confirm that your application was approved on <<Pending Date>> and the card has been successfully issued.

We request you to please wait until <<Expected Date of Confirmation>>, by when your Rewards are expected to be updated.

The good news—you don’t need to follow up further. Your Rewards will be automatically updated as soon as we receive the confirmation from the bank.

Thank you for your patience and understanding.

Warm regards,

Team CashKaro

Confirmation timeline not passed- Missing (Ask user to wait)

The reason your Rewards for <<Partner Name>> with Application ID <<Order ID>> are currently in Pending status is that, once your card is activated, the bank takes approximately 75 days from the date of application to verify the details, reconcile their records, and share the final validation file with us. This report is what we use to update your Rewards status in your CashKaro account.

Your Rewards are expected to be updated on or before <<Expected Date of Confirmation>>.

We appreciate your patience.

Warm regards,

Team CashKaro

Rewards Already Confirmed

Your Rewards for <<Partner Name>> Credit Card have already been Confirmed on <<Confirmation Date>>.

Please check your CashKaro account to view the updated status.

How to check: My Account ➡ My Earnings ➡ My Order Details ➡ Filter: Rewards.

We hope you enjoy your Savings!

Warm regards,

Team CashKaro

Delayed Confirmation

The reason your Rewards of <<Cashback Amount>> for your <<Partner Name>> Application ID <<Order ID>> are pending is because we have not yet received the final validation report from the bank.

We sincerely apologize for this delay in confirmation. Until we receive the bank's final report, the Rewards status cannot be updated. Please be assured that our team is actively following up with them, and we expect an update within the next 7 working days.

We truly appreciate your patience and understanding.

Warm regards,

Team CashKaro

No Exit Click

After checking your account, we could not find any record of your <<Partner Name>> application dated <<Application Date>> being initiated via CashKaro, which is why the Rewards did not track. 

This happens if:

(i) The application was completed on the bank website without clicking through 

(ii) You were not logged into your CashKaro account at the time of applying

Since the visit was not recorded, we’re unable to track the Rewards for this application.

We regret the inconvenience and truly appreciate your understanding.

Warm regards,

Team CashKaro